Shipping and Delivery
Christmas 2024 - All customers Please note i am unable to guarantee Christmas Delivery
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Canadian Customers - Canada Post has been on strike since 15th November 2024, and it is unknown when the strike will be lifted, due to this we have currently suspended orders to Canada until further notice, apologies for the inconvenience caused.
UK Postage
Free postage
Your Order will be posted via Royal Mail
All Orders are handmade to order by me so Please allow approx 10 to 15 days for dispatch.
Please allow longer dispatch times for larger orders and during busier times such as Christmas
International Orders
Orders will be shipped via Airmail post
As standard, parcels do not come with a tracking number, however if you would like to have your order shipped via a trackable method at an additional cost i have included the option for you to upgrade to tracked shipping. Which is available to choose at checkout.
Standard Airmail
If you have any questions regarding your order, or unsure about any of the shipping methods, then please contact us via the contact form
All Orders are handmade to order, by me, so Please allow approx 10 to 15 days for dispatch.
Please allow longer dispatch times for larger orders and during busier times such as Christmas
Once your order has been shipped it usually takes approx 7 to 10 working / business days for delivery. However, delivery times are not guaranteed and occasionally it may take longer for your packet to reach you, especially during busy periods
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CUSTOMERS PLEASE NOTE:-
All Orders are handmade to order. Please allow up approx 10 to 15 days for dispatch for larger orders and possibly longer during busier times such as Christmas, as it is just me working behind the scenes :)
International Customers - please be aware of currency exchange rates, the amounts shown are in UK GBP Pounds, due to currency differences the amount in your currency may be higher or lower.
This is not down to me but due to the bank currency rate exchanges If you are unsure of the exchange rate then this currency converter is very handy, and should give you an approx amount. www.xe.com/ucc
As standard, parcels do not come with a tracking number, however if you would like to have your order shipped via a trackable method at an additional cost i have included the option for you to upgrade to tracked shipping. Which is available to choose at checkout
Please check your shipping address is correct at checkout, In the event of a parcel been returned to us due to incorrect address, the customer is entitled to a refund less postage paid or must pay postage again.
Customs Charges - All orders are shipped directly from the UK
Please be aware that overseas customers are responsible for any customs or import duties. These are charged by local customs agencies once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control of these charges.
We are not responsible for any customs charges, this is the buyers responsibility. We will not refund postage if item is returned due to customs fee not been paid.
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